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Marketing Practices Disclosure

Last Updated: March 5, 2025

CRE Loan Scout LLC ("we," "us," or "our") is committed to transparent and ethical marketing practices. This disclosure describes how we market our services, collect and use information for marketing purposes, and how you can control your marketing preferences.

1. Marketing Communications

We may send you marketing communications by email, phone, SMS text message, or postal mail. These communications may include:

  • Information about loan products and services
  • Promotional offers and special rates
  • Tips on financial wellness and responsible borrowing
  • Updates about new features or services

2. Consent and Opt-In

We will only send you marketing communications where:

  • You have expressly consented to receive such communications
  • You have an existing business relationship with us and have not opted out
  • We are permitted to do so under applicable law (e.g., CAN-SPAM, TCPA, state laws)

When you apply for a loan through our service, you may be asked to consent to receive marketing from us and our lending partners. Your consent is voluntary and not required to submit an application.

3. Opt-Out and Unsubscribe

You may opt out of marketing communications at any time by:

  • Clicking the "Unsubscribe" link in any marketing email
  • Visiting our Unsubscribe page and submitting your email
  • Replying "STOP" to any SMS message
  • Contacting us at [email protected] or (973) 587-2399

We will process your opt-out request within 10 business days. You may still receive transactional communications (e.g., application status, account updates) even after opting out of marketing.

4. Third-Party Marketing

When you submit a loan application, we share your information with lenders in our network. Those lenders may contact you with their own marketing communications. Your consent to receive marketing from us does not automatically mean you consent to marketing from third-party lenders. You should review each lender's privacy policy and opt-out options.

5. Do Not Call

If you have registered your phone number on the National Do Not Call Registry or a state do not call list, we will not place telemarketing calls to that number unless you have given us express written consent or we have an established business relationship and you have not asked us to stop calling.

6. Online Advertising

We may use cookies, web beacons, and similar technologies to deliver relevant advertisements to you on our website and on third-party websites. We may work with advertising partners who use these technologies to show you ads based on your browsing history. You can opt out of interest-based advertising through the Digital Advertising Alliance's opt-out tool at www.aboutads.info/choices or the Network Advertising Initiative at www.networkadvertising.org/choices.

7. Data Used for Marketing

We may use the following types of information for marketing purposes:

  • Contact information (email, phone, address) you provide
  • Information about your loan application and preferences
  • Browsing behavior on our website (e.g., pages viewed, time spent)
  • Demographic and interest data from third-party sources (where permitted)

We do not use sensitive financial information (e.g., bank account numbers, Social Security numbers) for marketing purposes.

8. No Deceptive Practices

We do not:

  • Use false, misleading, or deceptive claims in our marketing
  • Imply that you are pre-approved or guaranteed a loan unless that is true
  • Charge fees to submit an application (we do not charge application fees)
  • Use high-pressure tactics or create false urgency

9. Compliance

We comply with applicable marketing laws, including:

  • CAN-SPAM Act (email marketing)
  • Telephone Consumer Protection Act (TCPA) (calls and texts)
  • State consumer protection and do-not-call laws
  • Fair lending and equal credit opportunity requirements

10. Contact Us

To update your marketing preferences or ask questions about our marketing practices:

CRE Loan Scout LLC
1624 E Catalpa St
Springfield, MO 65804-0202
Email: [email protected]
Phone: (973) 587-2399